Terms of Service
Last Updated: October 6, 2026
1. Introduction
Welcome to Invoxa! These Terms of Service (“Terms”) govern your access to and use of the Invoxa website, mobile applications, and services (collectively, the “Services”) provided by GENIO GROUP, INC (“Invoxa”, “we”, “us”, or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. Definitions
“Account” means a unique account created for you to access our Services.
“Content” means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials.
“User” means any individual or entity that accesses or uses the Services.
“Subscription” means the purchase of access to the Services for a specified period.
3. Account Registration and Security
3.1. To access certain features of the Services, you must register for an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2. You are responsible for safeguarding your Account credentials and for any activities or actions under your Account. You agree to notify Invoxa immediately of any unauthorized use of your Account or any other breach of security.
3.3. Invoxa reserves the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms.
4. Services and Subscriptions
4.1. Invoxa provides online invoicing and financial management services for businesses. The specific features and functionality of the Services may be modified from time to time at Invoxa’s sole discretion.
4.2. To access certain features of the Services, you must purchase a Subscription. Subscription fees, terms, and features are described on our website and may be updated from time to time.
4.2.1. Upon creating a new Account, you will automatically receive a free trial period of three (3) calendar days. During this trial period, you will have access to all features of the Services, subject to the usage limits that Invoxa applies to prevent abuse of the Services (for example, limits on the number of documents that can be sent by email within a given period). Such limits may be lower during the trial period than under a paid Subscription.
4.2.2. If you do not have an active Subscription after the trial period expires, or after your Subscription ends, you may continue to sign in to your Account and view the documents you have created. Creating, editing, and sending documents, and other features of the Services, may be unavailable or limited until you purchase a Subscription.
4.3. Subscriptions automatically renew for successive periods unless cancelled in accordance with these Terms. A Subscription purchased on our website can be cancelled in your Account settings. A Subscription purchased in the Invoxa iOS app is managed by Apple and can be cancelled only in your Apple ID subscription settings. A Subscription purchased in the Invoxa Android app is managed by Google and can be cancelled only in your Google Play subscription settings.
5. Payment Terms
5.1. You agree to pay all fees associated with your Subscription. All fees are non-refundable except as expressly provided in these Terms. Refund requests for Subscriptions purchased through the App Store are handled by Apple in accordance with Apple’s policies, and those for Subscriptions purchased through Google Play by Google in accordance with Google Play’s policies.
5.2. If you fail to make any payment when due, Invoxa may suspend or terminate your access to the Services.
5.3. Invoxa uses third-party payment processors to bill users. Subscriptions purchased on our website are billed by Stripe at the prices shown on our Pricing page. Subscriptions purchased in the Invoxa iOS app are billed by Apple through the App Store, and Subscriptions purchased in the Invoxa Android app are billed by Google through Google Play, at the price displayed in the store at the time of purchase, which the store may show in your local currency and which may differ from the prices on our website. The processing of payments will be subject to the terms, conditions, and privacy policies of the payment processor in addition to these Terms.
5A. Payments from Your Clients
5A.1. The Services allow you to connect your own account with Stripe (Stripe, Inc. and its affiliates, “Stripe”) and to accept payments of your invoices from your clients through Stripe. Connecting a Stripe account is optional.
5A.2. Payments that your clients make through Stripe are made directly to your Stripe account. Each such payment is processed by Stripe and is governed by your agreement with Stripe, including the Stripe Services Agreement and, where applicable, the Stripe Connected Account Agreement. Any fees that Stripe charges for these payments are determined by your agreement with Stripe.
5A.3. Invoxa is not a party to payments between you and your clients. Invoxa does not charge any fee or commission on these payments and does not receive, hold, or process the funds.
5A.4. Invoxa is not responsible for refunds, disputes, chargebacks, or taxes relating to payments that you accept through Stripe. These matters are between you, your client, and Stripe.
5A.5. Invoxa receives from Stripe information about these payments, such as their status, amount, currency, and identifiers, and uses it to show the payment status of your invoices in the Services, as described in our Privacy Policy.
6. User Content and License
6.1. You retain all rights in, and are solely responsible for, the Content you upload, submit, or display on or through the Services.
6.2. By uploading, submitting, or displaying Content on or through the Services, you grant Invoxa a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content for the purpose of providing and improving the Services.
7. Prohibited Uses
You agree not to use the Services:
a) In any way that violates any applicable federal, state, local, or international law or regulation.
b) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
c) To impersonate or attempt to impersonate Invoxa, an Invoxa employee, another user, or any other person or entity.
d) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Invoxa or users of the Services or expose them to liability.
8. Intellectual Property Rights
8.1. The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Invoxa, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
8.2. These Terms do not grant you any right, title, or interest in the Services, others’ content in the Services, Invoxa trademarks, logos and other brand features.
9. Termination
9.1. You may terminate your Account and Subscription at any time by following the instructions on our website, by deleting your Account in the Invoxa mobile app (More > Delete account), or by contacting our customer support. Deleting your Account does not cancel a Subscription purchased through the App Store or Google Play; cancel it in your store account settings.
9.2. Invoxa may terminate or suspend your Account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
9.3. Upon termination, your right to use the Services will immediately cease.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. INVOXA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
IN NO EVENT SHALL INVOXA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
12. Indemnification
You agree to defend, indemnify, and hold harmless Invoxa, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.
14. Changes to Terms
Invoxa reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
15. Contact Us
If you have any questions about these Terms, please contact us at:
GENIO GROUP, INC
Email: support@invoxa.com
By using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.